Withdrawal Notice, Model Withdrawal Form, Checkbox and Confirmation Texts
This is an English translation for your convenience. The German version prevails.
Preliminary remark (not part of the customer text)
LUMACUE Pro is a subscription with continuous licence provision (digital service). Notice A applies (service, Section 356 (5) no. 2 and Section 357a (2) BGB: proportionate compensation, right expires only on complete performance). Notice B applies only to digital content supplied once and not on a tangible medium (Section 356 (6) no. 2 BGB: right expires on commencement of performance after consent and acknowledgement). LUMACUE currently offers no such one-off purchases; Notice B is held in reserve in case a one-off purchase (e.g. perpetual licence) is introduced. Both notices follow the model in Annex 1 to Art. 246a § 1 (2) sentence 2 EGBGB (drafting notes 1a, 2, 6); the form follows Annex 2.
The contractual partner for the purchase contract is Lemon Squeezy (merchant of record). The withdrawal may therefore be declared to Lemon Squeezy. We additionally accept withdrawals ourselves, treat them as timely and forward them to Lemon Squeezy without delay. See README-ANWALT.md.
Notice A: Withdrawal notice for the LUMACUE Pro subscription
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
SiJoFX – Stöckl & Sannmann GbR, Schierblicken 17, 23843 Bad Oldesloe, Germany, e-mail: simon@sijofx.io, telephone:
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory.
Alternatively, you may declare the withdrawal to the seller, Lemon Squeezy, LLC, 1 Market Street, Suite 400, San Francisco, CA 94105, USA, via the Lemon Squeezy customer portal (link in your order confirmation) or to the support contact given there. A withdrawal received by us is deemed timely and will be forwarded by us to Lemon Squeezy without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. The reimbursement is technically executed via Lemon Squeezy as seller and payee.
If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Note on the expiry of the right of withdrawal
Your right of withdrawal expires before the fourteen days have elapsed if we have fully performed the service and began performance only after you gave your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract by us (Section 356 (5) no. 2 BGB). With a running subscription with a term of one month or one year, the service is normally not fully performed within the withdrawal period; proportionate compensation then applies.
Notice B: Withdrawal notice for digital content supplied immediately (reserve, not currently offered)
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (SiJoFX – Stöckl & Sannmann GbR, Schierblicken 17, 23843 Bad Oldesloe, Germany, e-mail: simon@sijofx.io, telephone: ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You may also declare the withdrawal to the seller, Lemon Squeezy, LLC, 1 Market Street, Suite 400, San Francisco, CA 94105, USA, via its customer portal; a withdrawal received by us will be forwarded without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Note on the expiry of the right of withdrawal
In the case of a contract for the supply of digital content which is not supplied on a tangible medium, your right of withdrawal expires if we have begun performance of the contract after you have expressly consented to our beginning performance before the end of the withdrawal period, you have confirmed your knowledge that by giving your consent you lose your right of withdrawal upon commencement of performance, and we have provided you with a confirmation of the contract on a durable medium (Section 356 (6) no. 2 BGB). No compensation is payable in this case (Section 357a (3) BGB).
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: SiJoFX – Stöckl & Sannmann GbR, Schierblicken 17, 23843 Bad Oldesloe, Germany, e-mail: simon@sijofx.io (or to the seller Lemon Squeezy, LLC, 1 Market Street, Suite 400, San Francisco, CA 94105, USA, via the customer portal)
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*):
Ordered on ()/received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
Checkbox text in the ordering process (before the order button, not pre-ticked, mandatory)
For the LUMACUE Pro subscription (Notice A)
[ ] I expressly request that LUMACUE Pro be activated immediately after receipt of payment and thus before the end of the withdrawal period. I am aware that, if I withdraw, I must pay a proportionate amount for the service already provided up to the withdrawal and that my right of withdrawal expires once the service has been fully performed. I have read the withdrawal notice.
For digital content supplied immediately (Notice B, reserve)
[ ] I expressly consent to performance of the contract beginning before the end of the withdrawal period and confirm my knowledge that, by giving this consent, I lose my right of withdrawal upon commencement of performance. I have read the withdrawal notice.
Implementation note
The checkbox belongs in the checkout. As the checkout takes place at Lemon Squeezy, the text must be integrated there (checkout notice text or mandatory checkbox).
Confirmation e-mail after conclusion of contract (Section 312f (2) and (3) BGB)
Subject: Your order LUMACUE Pro – contract confirmation ([order number])
Hello [name],
thank you for your order. We hereby confirm the contract on a durable medium.
Product: LUMACUE Pro, [monthly / yearly / Founder monthly / Founder yearly] Price: [EUR 9.99 per month / EUR 89 per year / EUR 6.99 per month / EUR 59 per year] (total price; in accordance with Section 19 UStG, SiJoFX does not charge VAT ) Term: [1 month / 12 months], renews automatically for [1 month / 12 months] at a time until you cancel. Cancellable at any time with effect from the end of the current billing period at https://lumacue.app/kuendigen or in the Lemon Squeezy customer portal. [Founder only:] Founder price: the price applies as long as your subscription runs without interruption. Contract concluded: [date, time] Lemon Squeezy order number: [number] Seller and invoicing party: Lemon Squeezy, LLC (merchant of record); you will receive the invoice separately from Lemon Squeezy. Software, licence, account and support: SiJoFX – Stöckl & Sannmann GbR, Schierblicken 17, 23843 Bad Oldesloe, Germany, simon@sijofx.io Account: [e-mail address]; licence for up to 2 activated computers.
Your declaration on early commencement (Section 312f (3) BGB): On [date, time] you expressly requested that LUMACUE Pro be activated immediately and thus before the end of the withdrawal period, and confirmed that in the event of withdrawal you will pay a proportionate amount for the service provided until then and that your right of withdrawal expires upon full performance.
Withdrawal notice: the full text is below in this e-mail and at https://lumacue.app/widerruf. The model withdrawal form is attached.
Terms and Conditions: attached (PDF) and at https://lumacue.app/agb. Privacy Policy: https://lumacue.app/datenschutz Cancel: https://lumacue.app/kuendigen
[Insert full Notice A and model withdrawal form here.]
SiJoFX – Stöckl & Sannmann GbR Schierblicken 17, 23843 Bad Oldesloe, Germany https://lumacue.app/impressum
Stand: 10.11.2026, Version 1.0 Changelog: 1.0 (10.11.2026) – initial version. The German version prevails.